Partners in Service:
Cultivating Customer Service Competencies
Customer Service Training provides a set of skills to help you deal with challenging situations and to better support your fellow staff and foster parents. The training will teach you how to turn working relationships into strength based partnerships. It will enhance your abilities to recruit and retain foster and adoptive parents that work on behalf of the children and families we serve.
Customer Service Training is required for all Protective Services Staff housed in Bernalillo East (Investigations and Permanency), Bernalillo Placement, Lea, Luna, San Miguel and San Juan counties. This training is also required for administrative staff and CCA’s housed in these offices.
Trainings will be facilitated by CYFD staff trained by national experts in the field of customer service in child welfare.
Schedule:
Scroll down to find the registration for your office.
Location and other details will be in your confirmation email.
Bernalillo County East
April 11th
April 19th
April 30th
Registration is now full
All future trainings will be handled directly by the CYFD County Offices, please contact your COM.
Questions?
For questions/additional information regarding registration, please contact:
Bob Brazell
Phone – 505-872-9268 or 575-646-0325
Email – bbrazell@nmsu.edu